Alternator Replacement for Norbury Drivers on the A23

From Norbury it's about 18 minutes to our workshop in Hackbridge, via Thornton Heath Pond and across Mitcham Common. We diagnose the charging fault first and replace the alternator from £390 when that's what the car needs, with a new drive belt fitted at the same time.

  • ★★★★★ 4.9/5 from 87 Google reviews
  • ~18 min from Norbury
  • Mon–Sat 8am–8pm
Mercedes with the bonnet up for electrical work at KITH Cars Garage & Bodyworks, Hackbridge

A23 crawling, wet dips by Norbury Brook and charging faults

London Road through Norbury is a slow red route, stop and go from Hermitage Bridge down to Thornton Heath Pond, and it's where many local cars spend most of their running time. Crawling in traffic keeps the engine near idle, which is when an alternator produces the least current. Add a school run in term time, with the heater, lights and wipers on, and a car with a weakening alternator can finish each trip with less charge than it started with.

Norbury Brook, which runs under London Road at Hermitage Bridge, can rise quickly after heavy rain, and surface water collects in low spots on the surrounding roads. Driving through deep standing water can splash an alternator that sits low on the engine, and water gets into the bearings and brush gear or corrodes the terminals. On the terraced streets of the Norbury Cottage Garden Estate, where cars are parked nose to tail and used for short journeys, a small charging fault can take weeks to become obvious.

When a car comes in from Norbury, we check the battery, the alternator's output at idle and under load, and the condition of the belt, tensioner and pulley. We look for tell-tale corrosion on the main charging terminal and earth straps, because a bad connection can mimic a failed alternator. We'll show you what we find and give you a written quote. Parts are OE-specification, and the belt is renewed as standard.

At around 5.5 miles, it's a fair drive to Hackbridge with a failing alternator: down the A23 to the Lombard roundabout, west on the A236 across Mitcham Common, then south on Carshalton Road. If the light is already on, it's usually wiser to let us arrange collection. Stopping on the red route with a dead battery is no fun for anyone. Repairs carry our 3-month workmanship warranty.

Alternator Replacement: what’s involved

The alternator is driven by the auxiliary belt and generates electricity whenever the engine runs. It powers the car's electrics on the move and recharges the battery after starting. Inside, a regulator controls the output, diodes turn the alternating current it makes into direct current, and brushes feed the rotor. Many diesels and stop-start cars also use a freewheel or decoupler pulley that smooths out engine vibration.

On older cars the alternator simply holds the system at a steady voltage. Many modern cars use smart charging, where the engine ECU varies the alternator's output to save fuel, charging harder when you slow down and easing off when you accelerate. That makes testing more involved, because a reading that would look wrong on an older car may be normal. When an alternator fails, the car runs on battery power alone, usually for a short time before it stops.

From £390Written quote first
1.5–4 hoursTypical time in the workshop
3 monthsWorkmanship warranty
4.9★87 Google reviews

Signs your alternator is failing

Battery warning light on

The red battery light while driving usually means the charging system isn't working, not that the battery itself is faulty. Get it checked promptly.

Repeated flat batteries

A car that needs jump-starting, even with a new battery, often has an alternator that isn't charging properly.

Dim or flickering lights

Headlights or dash lights that dim at idle and brighten with revs can point to low or unstable output.

Electrical faults while driving

As voltage drops, systems start to misbehave: warning lights appear, the radio cuts out and power steering or stop-start may stop working.

Whining or grinding noise

A whine that rises with engine speed can be worn bearings or the regulator. A rattle from the pulley can mean a failed decoupler or freewheel pulley.

Belt squeal

A squealing belt may be slipping on the pulley, which stops the alternator charging properly. It can also point to a worn tensioner.

Hot or burning smell

An overheating alternator or a slipping belt can give off a hot electrical or rubber smell and should be checked straight away.

When should it be done?

Alternators don't have a set replacement interval. Many last well over 100,000 miles, but bearings, brushes, regulators and pulleys wear, and oil or coolant leaks can shorten their life. Have the charging system tested if the battery light comes on, the battery keeps going flat or you hear a whine from the front of the engine. It is also worth checking whenever a new battery is fitted, so a charging fault isn't mistaken for a bad battery.

  • Battery warning light on while driving
  • Flat battery that returns after recharging or replacement
  • Whining, grinding or rattling from the alternator or its pulley
  • Oil or coolant leaks onto the alternator
  • Whenever a new battery is fitted

How we replace an alternator

  1. Check-in and symptomsWe ask about warning lights, flat batteries and noises, and whether a new battery has been fitted recently.
  2. Charging system testWe test battery health, alternator output under load and voltage ripple, and read any charging codes from the ECU, allowing for smart charging systems.
  3. Check belt, pulley and wiringWe inspect the auxiliary belt, tensioner and pulley, and check the main charging cable and earth connections. A bad earth can look like a failed alternator.
  4. Written quoteWe show you the results and give you a written quote. Work only goes ahead once you approve it.
  5. Remove the old alternatorWe disconnect the battery, remove the belt and take out the alternator. On some engines this means removing other components for access.
  6. Fit the new unit and beltWe fit the new alternator and a new auxiliary drive belt, check the tensioner and idler pulleys, and tighten the terminals to the correct torque.
  7. Retest and road testWe retest the charging voltage at idle and under electrical load, clear any codes, and road test the car to confirm correct charging.

Parts we fit

We fit new or quality remanufactured alternators to OE specification, from reputable manufacturers such as Bosch, Valeo or Denso. The output rating and pulley type must match the original, especially on stop-start and smart charging systems. We always fit a new auxiliary drive belt, from suppliers such as Gates, Dayco or Continental, and replace the tensioner if it is worn.

  • New or remanufactured OE-specification alternators
  • Correct freewheel or decoupler pulley where fitted
  • New auxiliary drive belt
  • Belt tensioner and idler pulleys where worn
  • Charging cable and earth repairs as required

How long it takes

1.5–4 hours

Many alternators can be replaced in a couple of hours. On some engines the alternator sits low down or behind other components and takes considerably longer. We will give you a time with your quote.

What’s included

  • Full charging system test before replacement
  • Battery health check
  • New auxiliary drive belt fitted
  • Tensioner and pulley inspection
  • Charging system retest after fitting
  • Road test

From Norbury to our Hackbridge workshop

Take London Road (A23) south to Thornton Heath Pond, then Thornton Road (A23) to the Lombard roundabout and turn onto Mitcham Road (A236) westbound. Stay on the A236 as it becomes Croydon Road across Mitcham Common, then turn left at the roundabout onto Carshalton Road (A237), which becomes London Road through Hackbridge; Soho Mills is on the left. A shorter but slower residential route runs via Northborough Road and Pollards Hill to Mitcham Common.

The route is the A23 to the Lombard roundabout, then the A236 across Mitcham Common and Carshalton Road into Hackbridge, about 18 minutes. With the battery light on, collection is the safer option.

Directions from Norbury

About Norbury

Norbury is a largely residential suburb at the northern tip of the London Borough of Croydon, sharing the SW16 postcode with neighbouring Streatham; most of it lies in Croydon, with some parts on the Streatham side falling within Lambeth. It grew rapidly in the early 1900s, and its streets are mostly Edwardian and inter-war terraces and semis, including the London County Council's first cottage estate, with larger houses on the slopes of Pollards Hill. The A23 London Road forms the spine of the area and its main shopping strip, and it is often congested, while the side roads are quiet, 20mph and heavily parked. It is a family-orientated area with a busy, independent high street.

Places nearby: Norbury station, Norbury Park, Norbury Hall, Norwood Grove, Pollards Hill Park, Hermitage Bridge and Norbury Brook

Postcodes: SW16 · Mainly the London Borough of Croydon (Norbury and Pollards Hill, and Norbury Park wards), with some parts on its Streatham side extending into the London Borough of Lambeth

More about KITH for Norbury drivers

Alternator Replacement in Norbury: your questions answered

What should I do if the battery light comes on in Norbury traffic?

Switch off everything you don't need, including the heater fan, heated screen and radio, and find somewhere safe to stop off the red route. If the power steering has gone heavy or you hear a squeal, the belt may have failed, so don't carry on. Call us and we'll talk you through the options.

Can you collect my car from a side street near Norbury station?

Yes, collection and delivery can be arranged locally, including from the residential streets around Norbury station. Tell us where it's parked and whether it will start, and we'll plan accordingly.

The light only comes on after heavy rain. Is that the alternator?

It could be water affecting the alternator, but it's often a corroded connection or a belt slipping when wet. We check all three, because the fix and the cost are very different.

Could it just be the battery?

It could. Batteries and alternators produce similar symptoms, which is why we test both, along with the belt and wiring. A new battery on a car with a failing alternator will soon go flat again.

Why replace the drive belt too?

The belt has to come off to change the alternator, and an old belt is often glazed or cracked. Fitting a new one at the same time costs little extra and avoids paying for the same labour again when it fails.

Can I drive with the battery light on?

Only a short distance, and with as few electrical loads on as possible. The car is running on battery power and could stop without much warning. If the light came on with a squeal or loss of power steering, the belt may have failed, so stop and get advice.

New or remanufactured?

A quality remanufactured alternator is rebuilt with new wear parts and tested to OE specification, and is a sensible choice for many cars. We'll tell you which options are available for yours and the price of each.

What is smart charging?

On many modern cars the engine ECU controls alternator output, reducing it when the battery is well charged and increasing it when you slow down, to save fuel. It means voltage readings vary more than on older cars, so testing needs to take this into account.

Price your alternator replacement now

Enter your reg and we’ll look up your car and price the job from our own labour rates and the book time for your model. Then book it in with a fixed written quote before any work starts.

  • Free, about 30 seconds, no sign-up
  • Parts, labour and VAT included
  • 3-month workmanship warranty
  • Collection from Norbury can be arranged
“It’s rare to find a garage you can truly trust. Fair price, brilliant customer service.”Thinushan K. · ★★★★★ Google

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