How we handle interim service at Hackbridge
The conversation when you book decides what you actually need. We ask for the mileage, when the last service was and what sort of journeys the car does. If the annual service is only weeks away we will say so and suggest you go straight to the full one rather than paying for two visits close together. If you are covering 25,000 miles a year we might suggest the interim sooner than six months. Booking someone in for the wrong level is easy money and a poor way to keep a customer.
The job itself runs on a two-post lift with the car up at working height, which is the only way to judge suspension bushes, gaiters and brake pipes honestly. Tread is measured with a gauge at three points across each tyre so a shoulder wearing out is picked up while an alignment check can still save the tyre. Coolant strength is checked with a refractometer rather than by colour, and the battery goes on a conductance tester instead of being judged by whether the car started this morning. Everything measured gets a number on the sheet, split into what needs doing now, what we would watch and what is fine.
From £155 covers the labour, the oil filter and oil to your engine's approval, with large-capacity or long-life oils reflected in the quote. If the inspection turns up worn pads, a leaking shock absorber or a perished hose, that is a separate written quote and a separate decision; nothing is added while the car is on the ramp on the assumption you would have said yes. We will not stamp an interim as a full service to make a history look tidier, and if a fluid has needed topping up twice we will look for the leak rather than keep filling it. Repairs we carry out are covered by our 3-month workmanship warranty.

